Solarwinds Web Help Desk Mobile App Android

Your technicians can work on incidents and provide services from anywhere. A service desk app is a mobile application for ios or android devices designed to bring the capabilities of a full featured computer based service desk right to your mobile device. Deliver remote support from ios and android devices.

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An android app would be great as well.

Solarwinds web help desk mobile app android.

Help desk by helwig development helps you manage your tickets on the go. Simplify help desk ticketing and troubleshooting with the power of solarwinds web help desk and dameware remote support integration. This is a complete backwards step to nowhere. Login browse and change tickets even from halfway around the world.

The solarwinds msp manager mobile app available for both ios and android devices gives your technicians access to their help desk right from their smartphone or tablet allowing them to efficiently solve. Simplify end user support with automated help desk it asset management and remote support. Come on solarwinds. Solarwinds service desk is a 2020 trustradius winner.

I ve tried the new whd mobile app for android and i m rather disappointed as the features available are complete limited and poor compared to the current web interface or ipad iphone app. Development is ramping up please submit bug reports and suggestions via the send feedback menu option in the app. Web help desk whd provides you with affordable help desk ticketing and asset management. Can someone from solarwinds confirm whether there is work on an update to the mobile app for web help desk.

Help desk is the first native solarwinds compatible web help desk app. Now that we are on whd 12 5 it seems the. To be effective in the field techs need fast access to the knowledge and information available in their help desk and billing system. View your tickets and update them wherever you are.

Use the dameware mobile app to remotely access network computers from mobile devices. Service desk is a winner in two categories. Affordable help desk ticketing and asset management software. Technicians need to be able to provide support from anywhere whether it s from the office from the field or from home.

Find out more about whd product features install and user guides release notes and more in this knowledgebase. Hoping that there will be an update to the iphone app and a new ipad app with more computer like features. The solarwinds service desk app for android gives your technicians and end users instant access to core service desk capabilities directly from their mobile device. The solarwinds service desk app for ios gives your technicians and employees instant access to core service desk capabilities directly from their mobile device.